EPiC Delivery Manager

This fast-paced course equips aspiring and current Delivery Managers with the mindset, tools, and systems thinking needed to lead agile delivery in today’s complex environments. Designed for those who want to move beyond task coordination, this course focuses on enabling teams, optimising systems, navigating governance, and measuring what matters. Participants will learn how to balance delivery oversight with empowered teams and adaptive planning. Completion of the course earns the ICAgile Certified Professional in Agile Project and Delivery Management (ICP-APM) certification.

ICAgile Agile Project and Delivery Manager (ICP-APM)

• Delivery in Complexity – Navigating evolving systems, modes, and environments

• Agile Management Shifts – From command and control to enabling and coaching

• System-Level Thinking – Optimising flow, removing blockers, managing dependencies

• Governance & Compliance – Working with control frameworks in agile contexts

• Adaptive Planning & Metrics – Rolling wave planning, leading indicators, outcome focus

• Team Empowerment – Supporting autonomy, alignment, and cross-functional teams

• Confidently set up and lead agile delivery teams and projects across complex environments

• Choose and adapt delivery modes, focusing on flow, system optimisation, and value

• Use meaningful metrics to drive visibility, learning, and continuous improvement

• Navigate blockers, risks, and dependencies with proactive delivery practices

• Work within governance and compliance frameworks without losing agility

• Understand how to leverage AI to support planning, forecasting, and coordination

Delivery Managers, Program Managers, Project Managers, Scrum Masters, Release Train Engineers.